Return Policy
THANKS FOR SHOPPING LEXI JADE'S!
If you are not 100% satisfied with your purchase, we will gladly issue store credit for the items. Returns must be back to our store within 14 days of the date received.
YOU ARE ELIGIBLE FOR RETURN IF:
- ITEM IS UNWORN, UNWASHED, + UNALTERED
- ITEM IS FREE OF STAINS, PET HAIR, + ODOR
- ITEM WAS NOT MARKED 'ON SALE' or 'FINAL SALE'
- YOU ARE INSIDE OF THE DATES FOR RETURNS LISTED ABOVE
Items that are NOT ELIGIBLE FOR RETURNS include: sale items, door-busters, preorders, seasonal graphics, jewelry, hats, swimwear, + accessories.
ITEMS PURCHASED ON THE APP AND THROUGH THE FACEBOOK GROUP ARE NOT ELIGIBLE TO BE RETURNED TO ANY STOREFRONT LOCATION.
To start a return, visit our portal, HERE.
SHIP ALL RETURNS TO:
Lexi Jade's Boutique
ATTN: Returns
47 N Cedar Ave
Cookeville, TN 38501
IF YOU RECEIVE A DEFECTIVE ITEM:
please send photos and order information to info@lexijades.com within 48 hours of receiving the item, and our customer service team will get you taken care of!